Terms of Service & Sale (CGU / CGV)

*Last updated: November 06, 2026*

1. Publisher Details & Definitions - **Publisher:** [Publisher Legal Entity Name], [Legal Form - e.g. Corporation / LLC], with registered capital of [Amount], registered under [Company Registration Number], headquartered at [Full Address, City, Country]. Contact: [contact@qrkiosque.com]. - **Platform / SaaS:** The software service available at [https://qrkiosque.com] and its Progressive Web Applications (PWA). - **Merchant:** Any business or individual using the software for professional commerce, digital catalogs, and orders. - **Visitor / Customer:** Any end-user viewing catalogs, menus, or sending orders to a Merchant.

2. Service Scope & 14-Day Free Trial QRKiosque provides cloud software for digitized product catalogs, custom QR code generation, restaurant digital menus, and Click-to-Chat WhatsApp order routing.

- **14-Day Free Trial:** Every new Merchant receives an automated **14-day free trial** without commitment or credit card requirement. - Upon expiration, active catalog publishing requires selecting a subscription plan.

3. Subscription Plans, Pricing & Payments 1. **Terms:** Plans are billed on a recurring monthly or annual schedule, or via pre-paid direct intervals depending on local telecom carriers. 2. **Payment Processing:** Credit cards and African Mobile Money networks (Orange Money, MTN MoMo, Wave, Airtel, etc.) are processed securely through **SasPay**. 3. **Taxation & Billing (Important Note):** > [!IMPORTANT] > Sales taxes and VAT depend on the publisher's tax jurisdiction and the Merchant's billing country (e.g. B2B reverse charge, small business exemptions, or telecommunications levies). Electronic receipts are accessible in the Merchant portal.

4. Cancellation & Refunds - **B2B Commercial Services:** Subscription services provided for commercial use are deemed activated upon provision. No refunds apply for partial billing cycles or discretionary account dormancy. - In the event of platform downtime exceeding 72 consecutive hours attributable directly to QRKiosque, equivalent subscription extension credits shall be granted.

5. Subscription Suspension & Data Preservation - When an account expires or experiences payment interruption: - **Zero Data Loss:** Catalogs, items, photos, and records **are preserved and never deleted immediately**. - **Public Display:** Public QR links display a temporary inactive notification until renewal. - The Merchant can renew anytime to restore immediate visibility.

6. Content & Merchant Liability - Merchants retain sole liability for product prices, descriptions, images, allergen warnings, and legal compliance of items offered. - QRKiosque acts strictly as a technical software provider and is not a party to the sale, delivery, or transactions conducted via WhatsApp.

7. Governing Law & Jurisdiction These Terms are governed by the laws of [Publisher Country of Incorporation]. Any unresolved disputes shall be submitted exclusively to the competent courts of [City of Jurisdiction].